Draft: the shop confirms each promise on this page before launch, then deletes this module.
After you buy
Delivery
Rigs ship free in the continental US with a fuel surcharge by destination, or you pick up at the shop. Stationary machines get a site check first: power, gas, venting and drain.
Training
Someone from the shop walks your crew through start-up, shut-down, the burner and winterizing before they use it alone.
A call in the first week
We call within a week of delivery and ask one question: what could get in the way of this working the way you need? Better to hear it now.
First service
The shop sets your first service date at delivery and reminds you before it comes up.
Parts and soap
Reorder from the parts and detergent pages. Tell us the machine once and we keep it on file.
Who to call
That didn't go through.
Our form service didn't take it. Your answers are in the email below (a long message gets shortened), or call the shop.